Payment
- Can you make the refunding directly to my account (via wire transfer)? What Information do you need in order to refund me?
- Can you make the refunding to my credit card? What Information do you need in order to refund me ?
- What guarantee do we have if we send our money to your bank by wire transfer?
- Is it possible for me to send money to your account with GBP?
Payment (4)
1Can you make the refunding directly to my account (via wire transfer)? What Information do you need in order to refund me?
In order to make the refund to your account(via wire transfer), we need you to confirm or let us know the following info:
Requirement from our clients: Your requests of asking us to refund. The stub of your wire transfer .
Requirement from us: The English version day by day itinerary. It will cost one day if your account is in Hong Kong, if in USA and have the agent, it will be 3 days, no agent, it will be 7 days.
2Can you make the refunding to my credit card? What Information do you need in order to refund me ?
Yes, we may refund to you credit card. In order to make the refund to your credit card, we need you to confirm or let us know the following info:
1) Credit card type;
2) Credit card number;
3) Issuing Bank of the Credit card;
4) The address of the above bank;
5) Credit card holder's full name, nationality, birth date;
6) The Billing address.
3What guarantee do we have if we send our money to your bank by wire transfer?
Actually we understand your worries to book a tour online. Any worries are reasonable. We will inform you once we receive you payment by email or fax. Also we will fax you the receipt of your payment. But we know that is not enough.
In China every travel agent is imposed to deposit a certain amount of money to a guarantee fund at the China National Tourism Administration (CNTA). We deposited RMB1,600,000.00 (about USD200,000) at the account of the China National Tourism Administration as our quality guarantee fund in case of guest complaints. So we have to serve our guests as your itinerary states. Otherwise our fund would be deducted and refunded to you if the complaint meets any breaches of items of the tourist law. Please keep the receipt your bank gives you if you wire transfer a deposit.
4Is it possible for me to send money to your account with GBP?
Yes, you will need to use the bank details below for a bank transfer.
Name: BANK OF COMMUNICATIONS, GUILIN BRANCH
Add: 28 NANHUAN ROAD, GUILIN, GUANGXI, CHINA
Acct#: 4530 08010 01014 1027317
Swift Code: COMMCNSHGLN
Company: Guilin China International Travel Service LTD
Company Add: 11 BINJIANG Road, Guilin, China 541002
All currencies, except JPY, USD, EUR, and HKD, can be processed using the above bank details. There is a different account for the following four currencies: JPY, USD, EUR, and HKD. Alternatively you could pay using PayPal. Click here to see our payment guide to PayPal.tt
